Every customer is unique. That’s why we customise every one of our plans to fit your needs exactly.
Whether it’s a small strategy or a comprehensive effort, we’ll sit down with you, listen to your requests and prepare a customised plan.
The values at the core of our business are:
- Empowerment
We empower our team to use independent judgement and make their own decisions if they believe it’s the right thing to do for you and your project.
- Accountability
We never shy away from taking responsibility, and if there are any issues, we face up to them and tackle them head-on.
- Collaboration
Our design and build experts collaborate closely with you to make sure they capture your vision and create ideas you’ll love.
- Passion
We simply love what we do. No two projects are ever the same, and we take great pride in creating beautiful work which leaves our clients delighted.
- Service
You get the full weight of the Obriens team behind your project, with regular communication, personal customer service and a reliable point of contact.
- Perfectionism
We have an obsession for perfectionism in even the smallest details. They all add up to make a real difference. It’s why we offer our on-time, on-budget and defect-free guarantees.
- Transparency
At Obriens we like to tell it how it is. You’ll get clear, jargon-free communication so you always know exactly what’s going on and can make well-informed decisions.
- Health and Safety
We meet or exceed all health and safety obligations and provide strong insurance policies to ensure the safest possible project for everyone involved.
Obriens take pride in our reputation of being recommended and are always striving to provide a high-quality service for our clients across the South West. This requires a robust approach to our work so that our clients know they will receive the service they expect.
